WHAT IS A COMPUTER HARD DRIVE?
Of course you can pick up the yellow pages and look under computer repair. You can bundle your computer into the car and take it in, so that a computer expert can look it over and do the necessary adjustments. This could take a couple of weeks and that is time you will not be able to use your computer. If you have a business, this is not a great choice unless you have a back-up PC.
What if you could log on to a remote computer support site so they can view your computer screen and securely fix most computer and network problems on the internet. You will be there, watching as your computer is checked out and repaired. This type of support works through desktop sharing technology. When you log in to the secure online support center you are allowing a technical support representative to view and interact with your computer.
An average support session will last anywhere from 45 to 65 minutes. Depending on the type of problems you are having, the sessions may be shorter or longer. When the problems are severe, the computer specialist may recommend a follow up remote session. The cost of this type of computer support is much less than other repair options (costing in excess of $200/hr.). PlumChoice charges $90 for 60 minutes of remote support. They also offer a discount rate on 3 hours or more, and a yearly subscription.
PlumChoice will not be able to get back into your computer unless you log into the website and request service. Once the service is completed, and you log off, the temporary application and tools are automatically deleted from your computer.
This type of computer hard drive repair is far more convenient for you and will save you precious time and money. When you log in to the Secure Online Support Center you are opening a 128-bit encrypted connection between your computer and the computer of the technician. This is a unique one-on-one session, only the two of you will be able to view, assuring security and privacy. You are in control during the session, you are the only one who can initiate the remote support session or end the session, whenever you want to.
Plum Choice will help:
•   Locate and remove viruses, install and configure anti-virus software.
•   Install home and office networks, including wireless networks, to ensure security.
•   Stop pop-ups, remove adware/spyware and install/ configure anti-spyware software.
•   Fix email and software problems.
•   Help with MP3 players, iPod, PDA’s, and other mobile devices.
•   Perform standard maintenance, windows updates and patches.
•   Fix printer, scanner, digital camera and other peripheral problems.
•   Speed up your computer and increase performance, PC tune-ups.
And much, much more. Traditional computer support options have been to wait on hold with a PC or software vendor, take your computer to a local repair shop and wait for days for your PC to be repaired (costly) or to wait for a technician to visit your home (also, very costly). Remote computer support allows us to interact directly with your computer so you don't have to perform often complicated telephone instructions on how to fix your computer yourself. In this way our technicians can identify and resolve problems faster, which costs you less.
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